Shipping & Returns


Workshop Terms & Conditions

  • Adult Workshops: Workshop attendees must be over the age of 18 years of age.

  • Kids Workshops: Children must be age 6 or older to participate and MUST be accompanied by an adult with a paid ticket. Although not required we do reccomend no more than 2 children per each adult as you will need to assist them during the crown making process. We want them to have an enjoyable and successful day learning a new skill. Having the assistance from an adult family member or friend helps in the learning process. Additional supervision and assistance for children is not available by our staff.

  • In case of severe weather, workshops may be rescheduled or canceled. In the event of cancellation you will be refunded.

  • The workshops will be held at Menagerie Farm & Flower in Live Oak, California in the Sacramento Valley. Farm address will be provided after ticket purchase.

  • Your online email receipt will be your workshop ticket and additional details will be emailed to you prior to the workshop.

  • A minimum of 10 attendees are required to run the workshop.

  • All workshop tickets are non-refundable so please make sure you can attend before you purchase your ticket.

  • For any additional questions about workshops, please email hello@menagerieflower.com.

Bare Root Shipping

  • All of our bare root roses are shipped dormant via FedEx.

  • Shipping is Flat Rate to anywhere in the Continental United States 1-3 plants $25, 4-10 plants $45, and 11 or more $70.

  • You may select your preferred shipping week at checkout.

  • Our shipping weeks for the 2019 Season are February 18th, 25th; March 4th, 11th, 18th, 25th & April 1st, 8th, 15th.

  • Due do inclement weather or shipping carrier delays we may hold your order for a later ship date. We will notify you if we are not able to ship your order during your selected ship week.

  • You will receive an email with tracking information when your order is shipped.

  • Most orders arrive within 3-4 business days from when you receive your tracking information.

Bare Root Returns

  • We want you to be happy and have a colorful rose in your garden so we guarantee our dormant bare root roses are true to name and grade.

  • In order to insure success in growing your rose, we ask you to please, please, pretty please follow our recommended planting & storage instructions included with every order and detailed here.

  • If any bare root rose purchased fails to leaf out with 90 days we will issue a one time credit for the purchase price.

  • We must be notified within 90 days from the receipt of your rose if your rose has failed to leaf out in order to issue you a credit.

  • Original shipping charges are not refundable.

  • To submit a refund request please contact us by email hello@menagerieflower.com and include your name, order number, rose name, and any photos you have of the rose planted.

  • We may ask you to ship the rose back to us for inspection.