Shipping & Returns
All of our bare root roses are shipped dormant via FedEx.
Shipping is Flat Rate to anywhere in the Continental United States 1-3 plants $25, 4-10 plants $45, and 11 or more $70.
You may select your preferred shipping week at checkout.
Our shipping weeks for the 2019 Season are February 18th, 25th; March 4th, 11th, 18th, 25th & April 1st, 8th, 15th.
Due do inclement weather or shipping carrier delays we may hold your order for a later ship date. We will notify you if we are not able to ship your order during your selected ship week.
You will receive an email with tracking information when your order is shipped.
Most orders arrive within 3-4 business days from when you receive your tracking information.
We want you to be happy and have a colorful rose in your garden so we guarantee our dormant bare root roses are true to name and grade.
In order to insure success in growing your rose, we ask you to please, please, pretty please follow our recommended planting & storage instructions included with every order and detailed here.
If any bare root rose purchased fails to leaf out with 90 days we will issue a one time credit for the purchase price.
We must be notified within 90 days from the receipt of your rose if your rose has failed to leaf out in order to issue you a credit.
Original shipping charges are not refundable.
To submit a refund request please contact us by email email@example.com and include your name, order number, rose name, and any photos you have of the rose planted.
We may ask you to ship the rose back to us for inspection.